Refund Policy | Investment Course Blog

Thank you for purchasing our trading and investment courses. We understand that sometimes a course may not meet your expectations or circumstances may change. This Refund Policy outlines our guidelines for refunds and cancellations to ensure transparent and fair treatment for all our customers.

By purchasing any course or subscription from Investment Course Blog ("we," "our," or "us"), you agree to the terms of this Refund Policy.

Eligibility for Refunds

One-Time Course Purchases

For single course purchases, we offer a 14-day money-back guarantee from the date of purchase, subject to the following conditions:

You have not completed more than 30% of the course content
You have not downloaded more than 30% of downloadable materials
You provide a valid reason for requesting a refund

Note: Some specialized or premium courses may have different refund conditions, which will be clearly stated on the course sales page before purchase.

Course Bundles

For course bundles or package deals, the 14-day refund period also applies, with the following additional conditions:

You have not completed more than 20% of any individual course within the bundle
The promotional or discounted price of the bundle remains valid even if some courses are refunded

Subscription-Based Memberships

For subscription-based services:

Monthly subscriptions can be canceled at any time, but no partial refunds will be issued for the current billing month
Annual subscriptions may be refunded on a prorated basis if canceled within the first 30 days
After 30 days, annual subscriptions can be canceled but will remain active until the end of the paid term with no refund provided

Refund Process

To request a refund, please follow these steps:

Contact our customer support team at support@investment-course.com with the subject line "Refund Request"
Include your order number, the course(s) you purchased, and the reason for your refund request
Our team will review your request and respond within 2-3 business days
If approved, refunds will be processed to the original payment method within 5-10 business days

Note: Processing times for refunds may vary depending on your payment provider. Credit card refunds typically take 5-10 business days to appear on your statement, while other payment methods may take longer.

Non-Refundable Items

The following purchases are non-refundable:

One-on-one coaching or consulting sessions that have already been conducted
Custom trading strategy development services
Digital products marked as non-refundable at the time of purchase
Courses purchased during special promotions or sales where "no refund" terms were clearly stated
Any course or subscription where you have violated our Terms and Conditions

Important: Once you have received a refund for a course, your access to that course will be revoked immediately.

Refund Timeframe Examples

Product Type	Refund Eligible Period	Conditions	Refund Amount
Single Course Purchase	14 days from purchase	Less than 30% completion	100% of purchase price
Course Bundle	14 days from purchase	Less than 20% completion of any course	100% of purchase price
Monthly Subscription	Anytime	Cancellation for future billing cycles only	No refund for current month
Annual Subscription	First 30 days	Cancellation request within first 30 days	Prorated refund
Annual Subscription	After 30 days	Cancellation request after first 30 days	No refund, service remains active until term end
One-on-one Coaching	48 hours before scheduled session	Cancellation at least 48 hours in advance	100% of session fee

Exceptions and Special Circumstances

We understand that special circumstances may arise. In the following cases, we may consider exceptions to our standard refund policy:

Technical Issues: If you experience significant technical problems that prevent you from accessing or using the course properly, and our support team cannot resolve these issues within a reasonable timeframe.
Course Content Significantly Different: If the actual course content substantially differs from the description provided at the time of purchase.
Medical Emergencies: In case of serious medical emergencies that prevent you from taking the course, we may offer extended access instead of a refund or consider refund requests beyond the standard period. Documentation may be required.

Each exception request will be evaluated on a case-by-case basis. Please contact our customer support team with relevant details and documentation to request an exception.

Subscription Cancellations

To cancel a subscription:

Log in to your account on our website
Navigate to "My Account" > "Subscriptions"
Select the subscription you wish to cancel
Click on "Cancel Subscription" and follow the instructions

Alternatively, you can email support@investment-course.com with your cancellation request.

Note: Canceling a subscription will stop future billing but will not automatically generate a refund. If you are eligible for a refund according to our policy, please specify this in your cancellation request.

Abuse Prevention

To maintain the integrity of our refund policy and ensure fair treatment for all customers, we monitor refund patterns. We reserve the right to:

Refuse refunds to customers with a history of excessive refund requests
Ban accounts that appear to be abusing our refund policy
Modify access to future courses or offers for customers who have exhibited patterns of refund abuse

Our goal is to provide quality education and fair policies for everyone. These measures help us maintain the quality and affordability of our courses for all students.

Chargebacks

We strongly encourage you to contact our support team before initiating a chargeback with your payment provider. Chargebacks incur significant fees and administrative burden.

If you file a chargeback instead of requesting a refund through our established process, we reserve the right to:

Ban your account from future purchases
Report the chargeback to fraud prevention databases
Take legal action to recover any losses incurred, including administrative costs

Important: Please always contact us first to resolve any issues with your purchase. Most problems can be solved quickly and amicably through our customer support.

Updates to This Policy

We reserve the right to update or modify this Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes to the Refund Policy constitutes your acceptance of such changes.

The date at the top of this page indicates when this policy was last updated. We encourage you to review this policy periodically to stay informed about our refund practices.

Contact Us

If you have any questions about our Refund Policy, please contact us at:

Investment Course Blog
399 Harvey Greens Amparohaven, AB X3T 2P8
Email: support@investment-course.com (for refund inquiries)
General inquiries: info@investment-course.com
Phone: +1 (808) 922-9935

Our customer support team is available Monday through Friday, 9:00 AM to 6:00 PM Eastern Time.